lap top wireless
My lap top crashed and I had to install new hard drive, I reinstalled win 7 64 bit home prem and all works except the wireless. I get t he Internet by hardwire but computer doesn't see the wireless adapter, but I can type in to search and find it, will webroot fix this.
Hi gmmahieu
Welcome to the Community Forums.
Unfortunately, the answer is 'No', based on what you have explained, as WSA is a security application and not a PC Utility apps. It looks like you may have a driver issue and you may well be better off getting and installing the latest drivers for the specific wireless adapter you have.
Regards, Baldrick
Welcome to the Community Forums.
Unfortunately, the answer is 'No', based on what you have explained, as WSA is a security application and not a PC Utility apps. It looks like you may have a driver issue and you may well be better off getting and installing the latest drivers for the specific wireless adapter you have.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Hello gmmahieu, welcome to the Webroot Community!
Here on the Community, we are mainly volunteers and of course are primarily for support of Webroot software products, but we are quite willing to try to help with other issues as well. Official Webroot Support engineers are not, I believe, able to help with this issue as it does not seem to pertain to the Webroot software.
What type of computer is it? Your best bet would be to visit the website of the manufacturer, search for your model, and download the wireless drivers. It is quite common that when installing windows one may find the hardline network operational but not the wireless.
While you are at it, I would reccomend that you check ALL of the drivers available from the manufacturer and install any others that may be missing or which there is a newer version of the driver on that site. Windows install CD's typically have 'generic' or older drivers, enough to get the computer up and going, but usually do NOT have all of the drivers, the newest ones, or ones that were written specifically for a single model of computer optimizing performance of the device.
Here on the Community, we are mainly volunteers and of course are primarily for support of Webroot software products, but we are quite willing to try to help with other issues as well. Official Webroot Support engineers are not, I believe, able to help with this issue as it does not seem to pertain to the Webroot software.
What type of computer is it? Your best bet would be to visit the website of the manufacturer, search for your model, and download the wireless drivers. It is quite common that when installing windows one may find the hardline network operational but not the wireless.
While you are at it, I would reccomend that you check ALL of the drivers available from the manufacturer and install any others that may be missing or which there is a newer version of the driver on that site. Windows install CD's typically have 'generic' or older drivers, enough to get the computer up and going, but usually do NOT have all of the drivers, the newest ones, or ones that were written specifically for a single model of computer optimizing performance of the device.
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