Log files
Hi, does anyone know who I send my log files too? My tablet isn't right. Thx
Hi Sgorman
Welcome to the Community Forums.
If you have an issue with WSA then you should Open a Support Ticket to let the Support Team know. As part of that process some log file information will be automatically uploaded when the ticket is opened bu if you have additoinal information then you should be able to add that to the ticket.
Should the Support Team, as a result, need to collect additional information they will most probably send you a logging utility, ask you to run it and then upload the resaultant log files to them for analysis.
Hope that helps?
Regards, Baldrick
Welcome to the Community Forums.
If you have an issue with WSA then you should Open a Support Ticket to let the Support Team know. As part of that process some log file information will be automatically uploaded when the ticket is opened bu if you have additoinal information then you should be able to add that to the ticket.
Should the Support Team, as a result, need to collect additional information they will most probably send you a logging utility, ask you to run it and then upload the resaultant log files to them for analysis.
Hope that helps?
Regards, Baldrick
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