long time to analyze new malware

Hi @durantash 

It’ all depends, type, spreading, others infected and how easy is it to get that infection. I have never been infected by accident but I have infected my systems myself during the XP days but I don’t care for testing malware anymore and I’m super safe surfer.

Can you post the MD5 Hash of the said malware? Or ask Webroot Malware Support Directly! Webroot Customer Service

HTH,

Hi @TripleHelix 

Thank you answer.

a person sent a malware file for me. 

i scanned near 10 time with my webroot. 

after 1 hour submit file at link ( SNUP Webroot ) ( show file is on 2 PCs ) 

then i wait for near 2 hours. and again scan with my webroot. but do not detected it.

then i send MD5 for webroot support. and after near 3 hours detected it.

MD5 : c80b3822ac387e344cd3530d767ee8cd

i think Webroot intelligent Network ( WIN ) automatically analyze files ?! 

Thanks

Amir / Durantash

Hi,

601b8537968def2358018d4f6c21e9b9

webroot scan it at 23 feb 2022. ( PC count : 1 )

picture is for now ( 26 feb 2022 )

virustotal

Hi,

601b8537968def2358018d4f6c21e9b9

webroot scan it at 23 feb 2022. ( PC count : 1 )

picture is for now ( 26 feb 2022 )

virustotal

 

 

We will see what @TylerM  and or @DanP has to say or you can ask Webroot Support!

Webroot Customer Service

Thanks,

Hi,

601b8537968def2358018d4f6c21e9b9

webroot scan it at 23 feb 2022. ( PC count : 1 )

picture is for now ( 26 feb 2022 )

virustotal

 

 

Hello,

This file is simply Unclassified in our db. It does not appear to be malicious, so it has not been classified as Bad. This is not a file that would need whitelisting, so it remains Unclassified. 

Files are automatically analyzed but that initial analysis does not always result in an automatic classification. The time it takes to analyze and detect a file varies due to many different factors, so @TripleHelix was correct when saying “It all depends.”

Thank you so much for Good Description .