lost webroot

Hey there Chuckak51500
 
Welcome to the Webroot Community
 
If you need to re-download webroot please follow these steps:
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
 
If you are saying you had to purchase another copy to resolve this issue please contact support through either means below:
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
Best of luck
 
Brad
 

Hi Chuckak61600
 
Welcome to the Community Forums.
 
This has been known to happen occassionally, and itis believed to be down to Windows. Have you just updated to Windows 10 by any chance?
 
Regards, Baldrick