Skip to main content
Answer

Mac Catalina - Threats detected...but no items found

  • January 6, 2020
  • 1 reply
  • 96 views

Forum|alt.badge.img+1

As mentioned in topic, see screenshots below

macOS Catalina version 10.15.2

 

Best answer by ProTruckDriver

Hello @krambriw , Welcome to the Webroot Community Forum. :relaxed:

This may or may not be a bug. My recommendation is to contact Webroot Support by Phone or Support Ticket. Please DO NOT uninstall WSA from your Mac until Support fines out what is happening on your computer. Reason being WSA for Mac has No “Roll Back Feature” on a Mac.

 

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.

1 reply

ProTruckDriver
Moderator

Hello @krambriw , Welcome to the Webroot Community Forum. :relaxed:

This may or may not be a bug. My recommendation is to contact Webroot Support by Phone or Support Ticket. Please DO NOT uninstall WSA from your Mac until Support fines out what is happening on your computer. Reason being WSA for Mac has No “Roll Back Feature” on a Mac.

 

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.