I’ve noticed there have not been any updates to the Mac OS version since late 2023. Does Webroot intend to continue to support Mac OS, or is the product on life support only?
Answer
Mac OS Roadmap
Best answer by aharon1986
Hello
I am the Lead for the Consumer Escalations Team. May I inquire what resource you are basing macOS updates on. Is it by chance the following webpage?
https://www.webroot.com/us/en/support/support-consumer-release-notes
If yes, rest assured, despite the lack of macOS activity, we have been updating the Mac agent. Our current version is 9.6.4.85 for Webroot SecureAnywhere and version 1.1.0.6 for our new Webroot Total Protection product - https://www.webroot.com/us/en/home/products/total-protection
The page has been brought to the attention of Product Management and Support. We plan to update it and implement enhancements to our release notes ensuring up-to-date information.
Additionally, publicly shareable updates from our teams are posted on the What’s New page of the community forum. We are evaluating if development can leverage the page to help supplement our release notes.
+63Hello
We haven’t heard much about the Mac Client I will ask
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
- OpenText Employee
- Answer
Hello
I am the Lead for the Consumer Escalations Team. May I inquire what resource you are basing macOS updates on. Is it by chance the following webpage?
https://www.webroot.com/us/en/support/support-consumer-release-notes
If yes, rest assured, despite the lack of macOS activity, we have been updating the Mac agent. Our current version is 9.6.4.85 for Webroot SecureAnywhere and version 1.1.0.6 for our new Webroot Total Protection product - https://www.webroot.com/us/en/home/products/total-protection
The page has been brought to the attention of Product Management and Support. We plan to update it and implement enhancements to our release notes ensuring up-to-date information.
Additionally, publicly shareable updates from our teams are posted on the What’s New page of the community forum. We are evaluating if development can leverage the page to help supplement our release notes.
+63Hello
This page hasn’t been kept up to date except for the PC notes anything you can do about it?
https://www.webroot.com/us/en/support/support-consumer-release-notes
Also the Business Release Notes: https://www.webroot.com/us/en/business/support/release-notes
I post what I can find at the time: https://community.opentextcybersecurity.com/product-releases-25
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
- OpenText Employee
Hello
Yes, Support is looking into the resources we can leverage to update our release notes page. Understandably, it may take some time to fully update the page for macOS and Mobile but we are confident it will be completed.
I appreciate your mention of the Products Release page. It is a good resource and I’ll discuss with Product Management during our weekly meetings if more participation on the page is a supplementary path.
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