I got Webroot SecureAnywhere & for the first 2 months it scanned fine and now all of a sudden it says “First Scan Not Complete” and is stuck on “preparing to scan”. I’ve tried uninstalling & reinstalling and doesn’t seem to work. Any suggestions?
Answer
Macbook not scanning - First Scan Not Complete
Best answer by TripleHelix
Hello
With Mac OS and Webroot issues it’s always best to Contact Support Directly!
Webroot Support:
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Thanks,
+63Hello
With Mac OS and Webroot issues it’s always best to Contact Support Directly!
Webroot Support:
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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