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Make firewall always ask when program requests outgoing connection

  • June 28, 2017
  • 5 replies
  • 54 views
M
Fresh Face
Hi,
I signed up for the trial and was under the impression that the firewall could be set to always ask new apps for outgoing permission. I've set it to warn if any processes connect to the internet unless explicity allowed, but it never asks, even for programs installed after webroot was. Is there something that I'm missing?
Thank you.

Best answer by Baldrick

Well, looks like your install may be 'faulty' so I would recommend that you undertake an uninstall/clean reinstall to see if that resolve the issue for you and if you would like to try that then please follow the steps below closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Then make sure the appropriate setting is set as you want it and check to see if you still have the issue or not.
 
Regards, Baldrick
    tMc9072

    5 replies

    GreenEbola
    Popular Voice
    Forum|alt.badge.img+7
    • GreenEbola
    • Popular Voice
    • June 28, 2017
    Hello @


    Firewall settings
     
    I use Warn if any new, untrusted process connects to the Internet So I always get a popup window.
    B
    M
    Fresh Face
    • manowar521
    • Author
    • Fresh Face
    • June 28, 2017
    I've tried that setting as well as 'Warn if any process connects...", and still it never shows a popup or asks permission.
    Baldrick
    B
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • Answer
    • June 28, 2017
    Well, looks like your install may be 'faulty' so I would recommend that you undertake an uninstall/clean reinstall to see if that resolve the issue for you and if you would like to try that then please follow the steps below closely!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
    • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE)
    • Uninstall WSA and Reboot
    • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
    • Let it finish it's install scan
    • Reboot once again
    Then make sure the appropriate setting is set as you want it and check to see if you still have the issue or not.
     
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    ProTruckDriver
    RetiredTripleHelix
    B
    M
    Fresh Face
    • manowar521
    • Author
    • Fresh Face
    • July 1, 2017
    I re-installed and nothing changed, but after a few (3 or so) restarts it started asking permission for all apps. Thank you so much for the help, glad it was sorted 🙂
    ProTruckDriver
    RetiredTripleHelix
    Ssherjj
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • July 1, 2017
    Hi manowar521
    Thanks for the feedback, and glad that the issue is resolved for you. Keep an eye on things and if you notice that things are not as expected again then post back here and we will investigate further.
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    ProTruckDriver
    RetiredTripleHelix
    tMc9072
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