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Malformed web links

  • November 26, 2021
  • 1 reply
  • 35 views

When Secure Anywhere CE21.4 is installed, web links are displayed over the security indicator and cannot be clicked…. any thoughts? Have tried all 3 common browsers and removed and reinstalled multiple times

 

Best answer by ProTruckDriver

Hello @mikemc423 Welcome to the Webroot Community Forum.

I believe it would be best to contact Webroot Support on this problem. When sending in a Support Ticket a Webroot Log is automatically sent. Support can look over the log to narrow down the problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

1 reply

ProTruckDriver
Moderator
  • Moderator
  • Answer
  • November 27, 2021

Hello @mikemc423 Welcome to the Webroot Community Forum.

I believe it would be best to contact Webroot Support on this problem. When sending in a Support Ticket a Webroot Log is automatically sent. Support can look over the log to narrow down the problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave