Missing Keycode Help!
I accidently ripped up the keycode on the back of the package and am unable to process my installation any further, is there any way to recieve that information? Please help, thanks
+62Hello @ ,
Welcome to the Community Forum,
If your keycode ripped or tore when peeling the sticker off the back of the box, check the back of the box for a code starting with WBR. This is usually located near a barcode on the box. This WBR code can also be found near the bottom of your Best Buy receipt from when you first obtained the software.
Once you have that code, send a message to Webroot Support and include that WBR code in your message. With that code, they will be able to send you a copy of your keycode.
Not able to find a WBR code? If you purchased Webroot at Best Buy, call Best Buy at 1-800-433-5778. If you purchased Webroot from another vendor, send a message to Webroot Support for assistance, including in your message where you purchased Webroot from and the part of the keycode that remained intact. A proof of purchase may be requested based on your situation.
Hope this helps,
Kind Regards,
Welcome to the Community Forum,
If your keycode ripped or tore when peeling the sticker off the back of the box, check the back of the box for a code starting with WBR. This is usually located near a barcode on the box. This WBR code can also be found near the bottom of your Best Buy receipt from when you first obtained the software.
Once you have that code, send a message to Webroot Support and include that WBR code in your message. With that code, they will be able to send you a copy of your keycode.
Not able to find a WBR code? If you purchased Webroot at Best Buy, call Best Buy at 1-800-433-5778. If you purchased Webroot from another vendor, send a message to Webroot Support for assistance, including in your message where you purchased Webroot from and the part of the keycode that remained intact. A proof of purchase may be requested based on your situation.
Hope this helps,
Kind Regards,
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