Missing Tool Bar

Hello rayenanta
 
Welcome to the Community Forums.
 
You must be talking about the Password Manager toolbar.
 
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool.  You can download it for here.  Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
 

 
which should then take you to the following dialog:
 

 
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
 
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible.  If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
 

 
One then double cliks on that so that the login dialog is presented, etc.
 

@ wrote:
Can you, or how can we retrieve our tool bar, if that's what you call it, the bar that has the words, file, view, edit, tools, on it?

What Browser are you asking about as you posted in the AV section so I assume you don't mean the Password Manager as the AV only doesn't come with it?
 
Thanks,
 
Daniel 😉

Just in case if it's IE11 see here: http://windows.microsoft.com/en-ca/windows7/show-the-menu-bar-in-internet-explorer
 
If it's Firefox: https://support.mozilla.org/en-US/kb/what-happened-to-the-file-edit-and-view-menus
 
HTH,
 
Daniel 😉