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move webroot to new PC

  • August 12, 2015
  • 1 reply
  • 46 views
P
I purchased webroot 6-3-15.  The PC it was on has crashed and been replaced.  How do I get it installed on the new one?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • August 12, 2015
    Hello PJM4000,
     
    Welcome to the Webroot Community,
     
    Have a  look here at the KB article on How to Deactivate a PC
     
    Please follow the steps closely! This is for a PC not a Mac..

     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • KEEP the computer online for install to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE)
    • Install with the new installer, enter your Keycode
    • Let it finish it's install scan
    • Reboot
    Please let us know if that resolves your issue?
     
    Thanks,
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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