Skip to main content
Solved

Mozilla Firefox and Webroot password manager.


A recent update to Mozilla Firefox appears to have disabled my Webroot password manager. What do I do?

Best answer by shorTcircuiT

Hello there, welcome to the Community!
 
Yes, this has caused a  problem for quite a few people.  Fortunately, a solution has been issued by Webroot Support. Please see this KB Article for information and directions.
View original
Did this help you find an answer to your question?

shorTcircuiT
Gold VIP
Hello there, welcome to the Community!
 
Yes, this has caused a  problem for quite a few people.  Fortunately, a solution has been issued by Webroot Support. Please see this KB Article for information and directions.

Forum|alt.badge.img+11
  • Popular Voice
  • September 11, 2018
For some reason, I get a message telling me I have insufficient privileges to get to the KB article. 

TripleHelix
Moderator
Forum|alt.badge.img+63
@ wrote:
For some reason, I get a message telling me I have insufficient privileges to get to the KB article. 
This is an old thread and I assume they deleted that KB so can you tell what your issue is please? Is it because of this? https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Firefox-Password-Manager-toolbar-no-longer-works/m-p/328189#M12564

Forum|alt.badge.img+11
  • Popular Voice
  • 31 replies
  • September 11, 2018
That is the issue. My Firefox was upgraded to  62.0 yesterday, and the Password Manager Toolbar was disabled.

TripleHelix
Moderator
Forum|alt.badge.img+63
@ wrote:
That is the issue. My Firefox was upgraded to  62.0 yesterday, and the Password Manager Toolbar was disabled.
Webroot is working on a fix!

Reply