My account only shows 4 devices on PC Protect. I have 5
I subscribe to Secure Anywhere for 5 devices. All are active and working. However, my account page on "PC Protect" page only shows 4 devices. I have logged out, refreshed. No success. Please advise.
+56Are you on the business version or the consumer version?
I purchased the program in december 2014. I had added 4 devices - no problem. I added the 5th today. this last one does not show on page
+56How long ago did you add it? It can take an hour or two to show up.
+56Yeah give it a bit more time, and if it still doesn't show up, go ahead and contact support:
http://www.webroot.com/us/en/support/contact
http://www.webroot.com/us/en/support/contact
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.