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My admin had suggested to get a antivirus, but did not suggest which one?

  • September 21, 2016
  • 5 replies
  • 36 views

Hello, 
 
Can any one advise on the best antivirus. I see this symbol of webroot on my control panel and i am abnle to scan my PC. But i am not sure if this has the capacity to detect the virus and remove it. If yes, how frequently do we update it?

5 replies

acooldozen
Bronze VIP
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  • Bronze VIP
  • September 21, 2016
"Can any one advise on the best antivirus. I see this symbol of webroot on my control panel and i am abnle to scan my PC. But i am not sure if this has the capacity to detect the virus and remove it. If yes, how frequently do we update it?"
 
If you do indeed have Webroot installed, and you can run a scan then you have the very BEST program to detect and remove all malware/virus/trojan etc. It updates automatically 24/7 in the cloud so no worries.
 
What is your OS?
 

Baldrick
Gold VIP
  • Gold VIP
  • September 21, 2016
Hi mayur
 
Welcome to the Community Forums.
 
If I may add to what Lyle has posted? Do you have a subscription for WSA or is it a trial installation? The reason I ask is that as loong as you have an active subscription then WSA will detect & removed malware but if it is a trial version then that will only be the caase for the duration of the trial, after which WSA will only detect but not remove malware.
 
Hope that further clarifies?
 
Regards, Baldrick

  • Author
  • Fresh Face
  • September 22, 2016
Thank you for the Lyle and Baldrick. I do not remember to have licensed version of WSA. how do i check it? Who do i contact? 
As of now i can see it is allowing me to dectect the threats and remove them. 

acooldozen
Bronze VIP
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  • Bronze VIP
  • September 22, 2016
"Thank you for the Lyle and Baldrick. I do not remember to have licensed version of WSA. how do i check it? Who do i contact? 
As of now i can see it is allowing me to dectect the threats and remove them."
 
You are welcome mayur, Is your machine fairly new and if so, where did you purchase it? What is your OS? Do you have the Webroot icon/symbol on your task bar? If you do, right click it then click on view status.Then click on the little green arrow of "MyAccount".

Baldrick
Gold VIP
  • Gold VIP
  • September 22, 2016
No worries, mayur
 
And Lyle makes a good point about it coming with a new machine because in those cases the license is in the main just 6 months rather than the usual minimum purchasable subscription which is 1 year.
 
Check to see what the number of days is showing as next the 'Subscription' literal in the middle of the main app panel.
 
Regards, Baldrick