my keycode
I got my webroot through a third party and now I dont have the keycode to put it on my new computer.I dont remember what company I went through.
Hello @ ,
Welcome to the Webroot Community.
Unfortunately there is not a whole lot we can do if you have purchase through a third party.
I looked up your email in our system but there is nothing on file. Because you do not have the keycode we will not be able to locate anything.
I would advise looking through your transaction history and finding the company you purchased this from and contact them.
You could also download a trial to use temporarily until you are able to locate your keycode.
If you purchased through FastFix123 please create a support ticket or give us a call and we will assist any way that we can.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
Welcome to the Webroot Community.
Unfortunately there is not a whole lot we can do if you have purchase through a third party.
I looked up your email in our system but there is nothing on file. Because you do not have the keycode we will not be able to locate anything.
I would advise looking through your transaction history and finding the company you purchased this from and contact them.
You could also download a trial to use temporarily until you are able to locate your keycode.
If you purchased through FastFix123 please create a support ticket or give us a call and we will assist any way that we can.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
James G. Worldwide Online Retention Specialist
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