My samsung GT S5300 as been locked by webroot it asks for password and i have put in several time bu

Hi Davo6
 
Welcome to the Community Forums.
 
Please take a look at this previous thread on a similar topic, and also this one, in case them can be of assistance.
 
If you are having trouble with your current password then I would make sure that you are entering the correct characters in the correct case as I believe, from memory that the password is case sensitive (but I am sure on of the Android gurus will correct me on that is tha is not correct ;)).
 
Failing that then I would reset the password again, to something relatively simple and see if you can now gain access.
 
Failing that I would Open a Support Ticket and get the Support Team to look to assist re. the issue.
 
Regards, Baldrick
 
 
 
 

Maybe a silly quote but did you by any chance have multi language keyboard layouts active? Some users forget that and accidentally swipe/change the writing layout causing issues like this. If that happens to me i try to write the password in a field where the contents are readable & not encoded so i can see what i write is what i have in mind

Hi Davo6
 
I take it that, by your post over at one of the linked previous threads, you have been able to resolve your issue?
 
Regards, Baldrick

Can't I give you a "problem solved" icon??  :(

@ wrote:
Hi Davo6
 
I take it that, by your post over at one of the linked previous threads, you have been able to resolve your issue?
 
Regards, Baldrick