my security will not let me download some forms at times, how do I fix this

@ wrote:
when my security will not let me open a document that I know is safe, how can I override the security that is stopping me from opening a document

Hello & Welcome to the Community Forum,
 
There are 3 key places in WSA where a block may be applied.  Please see this Knowledge Base article for details of each, how to access them and what there varying statuses are, the considerations to make when changingthem to unblock any files blocked, etc.
 
If you have any need for clarification on this or any other questions then please post back.  We are here to help.
 
 
Regards,