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My subscription was auto renewed fro a computer I no longer own. How do I get the charges reversed?

  • November 7, 2015
  • 1 reply
  • 31 views

A non technical wife bought a subscription last year. She apparently didnt uncheck the aitorenew button. Non your service has renewed for another year on a computer that we no longer have. How do I get these charges reveresed? 

1 reply

shorTcircuiT
Gold VIP
  • Gold VIP
  • November 7, 2015
Hello there, welcome to the Community
 
Please check your credit card statement.  If the renewal was charged by Best Buy, then call 1800-GEEK-SQUAD.
 
If you were billed directly by Webroot, then call Webroot Sales and Renewals. You can find the phone numbers and business hours HERE