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My television xp

  • October 27, 2015
  • 2 replies
  • 19 views

Please advise how I can remove MY TELEVISION XP from my computer

2 replies

  • October 27, 2015
Hello ?
 
Welcome to the Webroot Community,
 
 
I believe that "My TV XP" is a browser extension.
 
 
You can open your browser extensions by;
 
In Chrome; click on three lines in upper right corner then select More Tools and then Extensions.
 
In Firefox; hold Control+Shift+A  to open extensions.
 
Locate the extension and delete.
 
Edit: After looking into this more you could have My TV XP installed in your programs as well.
Open your control panel in Windows and choose "Programs" or possibly "Programs and Features". Look for it there and right-click to uninstall.
 
 
 
Hope this info helps,
 
BD

Baldrick
Gold VIP
  • Gold VIP
  • October 27, 2015
Hi tbone43
 
Welcome to the Community Forums.
 
If I may just add to what BurnDaddy has suggested...this particular PUA or Potentially Unwanted Application does also add entries to the Registry which may not all be removed by uninstalling all the apps surreptitiously installed on your system.
 
So, should you find any strange goings on after uninstalling the program and/or browser extensions then I would recommend that you Open a Support Ticket and ask the Support Team to take a look and make sure that everything pertinent has been properly removed. This is a free service to WSA users with an active/current subsription.
 
Regards, Baldrick