my webroot anywhere has stopped scanning completely?

it has stopped scanning completely what gives with that?

+3

Hello hdw,

Can you please do a clean reinstall of WSA and Please follow the steps closely!

Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
Download a Copy Here (Best Buy Subscription PC users click HERE)
Uninstall WSA and Reboot
Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
Let it finish its install scan
Reboot once again

Please let us know if that resolves your issue?

Thanks,

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