Last night, I renewed Webroot online and completed the registration as described in the confirmation email I received. The exclamation mark in the icon (expired subscription) disappeared and all seemed good to go. Shortly afterward I noticed the exclamation mark returned and when I opened the app it said the subscription is expired again.
Help!! I do not want to be unprotected.
Thanks, Jill
My Webroot application says subscription has expired but I just renewed!!
+56Hello Jill and Welcome to the Webroot Community!
May I ask where you Renewed your Subscription from would it be a Best Buy Subscription or from Webroot or some other place and if you have a link for the site can you post it? Also can you do a reboot and after reboot do a manual scan please!
Thanks,
Daniel ;)
May I ask where you Renewed your Subscription from would it be a Best Buy Subscription or from Webroot or some other place and if you have a link for the site can you post it? Also can you do a reboot and after reboot do a manual scan please!
Thanks,
Daniel ;)
I renewed through the desktop app which then opened in webroot.com. I renewed as described in my previous email. I have now re- started and scanned my computer which completed normally. But app still shows account expired.
Thanks for your reply.
Thanks for your reply.
+56Please call Webroot in your Country or close to you so they can get you sorted ASAP: http://www.webroot.com/us/en/company/contact-us
In the US or Canada Free of Charge:
Purchases & Renewalshttps://tel:18666124268
And others in the link I posted and click on the Country closes to you!
Thanks,
Daniel 😉
In the US or Canada Free of Charge:
Purchases & Renewalshttps://tel:18666124268
And others in the link I posted and click on the Country closes to you!
Thanks,
Daniel 😉
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