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my webroot is not working well with time machine.It is recognizing it as a threat

  • November 19, 2015
  • 3 replies
  • 57 views
H
Webroot is not recognizing my time machine on My Imac. I tried to allow the program but it wont work.

    3 replies

    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • November 19, 2015
    Hi Hag625
     
    Welcome to the Community Forums.
     
    Would you be able to provide some more information as to the exact nature of your issue...it is unclear from what yo uhave posted as to where the problem is.
     
    Many thanks, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
      Ssherjj
      Moderator
      Forum|alt.badge.img+62
      • Ssherjj
      • Moderator
      • November 19, 2015
      Hello Hag625,
       
      Welcome to the Webroot Community,
       
      I have a Mac and I am not having any issues running my Time Machine with Webroot. Do you have Yosemite or El Capitan may I ask?
       
      I have never heard of this before with Time Machine being picked up as a threat. Can you tell me what drive you are using for your Time Machine? Not that this makes a difference. Webroot should not be claiming this is a threat. Can you post a screen shot?
       
      But you might want to Submit a Support Ticket and they can check this out for you. This is a free service with an Webroot subscription.
       
       
       
       
      IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
        Ssherjj
        Moderator
        Forum|alt.badge.img+62
        • Ssherjj
        • Moderator
        • November 19, 2015
        Hi Hag625,
         
        I just wanted to confirm that you haved tried this here:
         
         http://live.webrootanywhere.com/content/604/Blocking-or-Allowing-Files  Also here is the Mac User Guide
         
        Has Webroot Quarantined this program( Time Machine)? http://live.webrootanywhere.com/content/568/Managing-Quarantined-items
         
         
         
         
         
         
        IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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