My webroot will not start a scan, even manually..c
My webroot will not start to scan manually...What is the problem???
+3Hello Debbieg60, and Welcome to the Webroot Community,
Could you give us a little more info please? Can you first reboot, and try again. Have you just installed the software perhaps, or was it working ok before this? Thanks.
Could you give us a little more info please? Can you first reboot, and try again. Have you just installed the software perhaps, or was it working ok before this? Thanks.
+56Hello and Welcome to the Webroot Community!
If a Reboot does not do the trick then:
Can you please do a clean reinstall of WSA and Please follow the steps closely!
Thanks,
Daniel 😉
If a Reboot does not do the trick then:
Can you please do a clean reinstall of WSA and Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
Daniel 😉
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