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New? support Ticket process

  • September 27, 2017
  • 5 replies
  • 116 views

Hello Webrooters,
What happened to my open Tickets at http://www.webrootanywhere.com/service.asp
Now, when I click on http://www.webrootanywhere.com/service.asp link in an old You have a new message from Webroot Technical Support email. 
I'm redirected.
EDIT: I figured out what happened.

Best answer by RetiredTripleHelix

My support link still works fine and as always! https://www.webrootanywhere.com/servicetalk.asp?source=

5 replies

RetiredTripleHelix
Gold VIP
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My support link still works fine and as always! https://www.webrootanywhere.com/servicetalk.asp?source=

  • Author
  • September 27, 2017
EDIT:

RetiredTripleHelix
Gold VIP
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  • Author
  • September 27, 2017
EDIT:  Thanks.  I figured out what happened.
@

RetiredTripleHelix
Gold VIP
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@ wrote:
EDIT:  Thanks.  I figured out what happened.
@
Can you tell us?
 
EDIT: @ nevermind as I seen the reply email and seen all the info you posted then removed, since I have been using the Webroot Ticket Support for more than 6 years during all Beta Testing mine works much differently then your tickets look. Mine is much more simple. But if I had to use a new email address then my new support tickets would look the same as yours.