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No Webfiltering in IE 11 or Chrome

  • November 20, 2013
  • 57 replies
  • 574 views

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57 replies

  • Author
  • Community Guide
  • December 2, 2013
I would like some response on this. I now purchased WSA for 1 year. Still NO web shield at all. No 2013 web shield and NO 2014 web shield. This is a fresh install of WSA also. What gives? Thanks. 

MikeR
  • Retired Webrooter
  • December 2, 2013
It looks like our engineer had created a new keycode with the new extension on it. He provided instructions on how to ensure that it is activated.
 
 

  • Author
  • Community Guide
  • December 2, 2013
Thank you Webroot support. Awesome turn around from the time of a submissions till the time my problem was resovled. Less then 24 hours. Never see that kind of support from ANY antivirus company. I was issued a new keycode which gave me the current 2014 web shield. Kudos. 

RetiredTripleHelix
Gold VIP
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Good to hear I also got your Bronco's Trial keycode on the same channel via our emails and the courtesy of brcoffey.


 
Daniel 😉

  • Author
  • Community Guide
  • December 3, 2013
Thank you Daniel. 

RetiredTripleHelix
Gold VIP
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I'm glad your on the New Web Shield anyways so how is it working for you?
 
Daniel

  • Author
  • Community Guide
  • December 3, 2013
Seems good for now. :D