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Norton anti virus warning screen froze on my computer

  • February 28, 2015
  • 1 reply
  • 29 views

when going to one a website norton antivirus warning screen appeared,  telling me to call norton, I don't have norton on my computer.  had to shut off computer to clear froze screen.  can you let me know how to rid this off my computer as I'm sure it's still active.  also this did happend about a hour after I installed antivirus cd,  not that it should matter.

1 reply

Petrovic
Gold VIP
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  • Gold VIP
  • February 28, 2015
Hello  and Welcome to the Webroot Community Forums!
 
You see warning screen in the browser?
 
The best thing to do is to Open a Support Ticketand ask Webroot Support to take a look and remove this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.
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Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074