For about a week I have not been able to connect my Android phone or my pc to the VPN. Never had a problem before. Any recommendations please? Mike
Answer
Not able to connect to VPN on Android and windows March 07/24
Best answer by TripleHelix
Hello
Only Webroot Support can help because most issues with the Security Wi-Fi VPN are on the back-end so it’s best to put in a Ticket!
Webroot Support:
Submit a ticket 24/7/365 it’s the best way!
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
+63Hello
Only Webroot Support can help because most issues with the Security Wi-Fi VPN are on the back-end so it’s best to put in a Ticket!
Webroot Support:
Submit a ticket 24/7/365 it’s the best way!
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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