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on the home page it says I have no pc's added. I have added webroot to my laptop.

  • April 27, 2016
  • 1 reply
  • 22 views

i have added webroot to my laptop.  and the home page says there are no pc's added.  Why is that?

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • April 27, 2016
Hi hinterwallder
 
Welcome to the Community Forums.
 
If you have only recently added WSA to your laptop it can take some time for the online console to synchronise with the local client(s).
 
Try running a manual scan as that sometimes 'nudges' the online console into recognising the installation.
 
Regards, Baldrick