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paid for upgrade, what next?

  • May 19, 2016
  • 3 replies
  • 28 views

hello, i paid for upgrade, downloaded file, then nothing, unable to scan. what did i do wrong?

3 replies

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
Can you tell me where you upgraded from and any other details would be helpful. Also from what version to the upgraded version? http://www.webroot.com/us/en/home/
 
Thanks,
 
Daniel 😉

  • Author
  • Fresh Face
  • May 19, 2016
Webroot Secureanywhere.Inc

RetiredTripleHelix
Gold VIP
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Please Submit a Support Ticket and they will help you or you can give them a call: http://www.webroot.com/us/en/company/contact-us
 
Thanks,
 
Daniel