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password manager

  • December 11, 2016
  • 5 replies
  • 41 views
C
Fresh Face
I am running Google Chrome...Version 55.0.2883.87 m (64-bit). My password manager wasn't filling in my passwords.  I deleted password manager, deleted chrome and even webroot.  I cannot get the password manager extension installed.  I even did a remote with GeekSquad.  Theycould not get it to work.  any suggestions?

Best answer by ProTruckDriver

Hello cyndiman, Welcome to the Webroot Community Forum. :D
 
BurnDaddy and Dermot7 are not online at the moment.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
HTH,
Dave.;)

    5 replies

    B
    Bronze VIP
    • BurnDaddy
    • December 11, 2016
    hello cyndiman,
     
    Welcome to the Webroot Community.
     
    If you have Chrome reinstalled then you can install the Password Manager extension from HERE.
     
    If you need to reinstall Webroot:
     
    Please follow the steps below closely in terms of installing WSA on the target system/machine!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • KEEP the computer online during the install to make sure it works correctly
    • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
    • Install with the new installer, entering your Keycode when prompted to do so in the install process
    • Let it finish it's install scan
    • Reboot 
    Please let us know if this resolves your issue.
     
    Thanks,
    BD
     
      Dermot7
      Gold VIP
      Forum|alt.badge.img+3
      • Dermot7
      • Gold VIP
      • December 11, 2016
      As an addition to BurnDaddy's good advice, it might also help to run the toolbar fix utility: http://download.webroot.com/toolbarfix.exe
       
      Please let us know how you get on. 
       
        C
        Fresh Face
        • cyndiman
        • Author
        • Fresh Face
        • December 11, 2016
        I have tried both suggestions...nothing.   Anything else?
        Yankeelady2015
        Community Leader
        Forum|alt.badge.img+25
        • Yankeelady2015
        • Community Leader
        • December 11, 2016
        Hello @  cool avatar; I like that  ;)
        ·.·´¯`·.· Julie ·.·´¯`·.·😉 "You tried all the rest, now experience the Best, WEBROOT SECURE ANYWHERE"!
        ProTruckDriver
        Moderator
        • ProTruckDriver
        • Moderator
        • Answer
        • December 11, 2016
        Hello cyndiman, Welcome to the Webroot Community Forum. :D
         
        BurnDaddy and Dermot7 are not online at the moment.
         
        Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
        Support Ticket System is Open 24/7
         
        HTH,
        Dave.;)
        Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.3 Satechi Stand and Hub with SSD Enclosure~Backup with: Time Machine, iCloud & Portable SSD. PWM: RoboForm. "An Apple A Day, Keeps Microsoft Away" 👁¿👁 Spam Annihilater 👁¿👁
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