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Passwords account

  • February 24, 2016
  • 1 reply
  • 24 views

Trying to set up password account . It has been "preparing" for over 32 hours . Tried all suggestions that were posted . Now what ?

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • February 24, 2016
Hi jer
 
Welcome to the Community Forums.
 
Please Open a Support Ticket to let the Support Team know of this and so that they can investigate. We have had a number of reports of this in recent days and it is best to get the information directly to Webroot on this.
 
For some additional information on this please also see this previous thread.
 
Regards, Baldrick