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Performance Scan Activation Message

  • May 9, 2025
  • 1 reply
  • 53 views

I have Webroot Total Protection.  It says I need to run Performance Scan but when I do it say I need to activate my subscription.  My subscription is active and this message does not show on any of the other devices that I have installed Total Protection on.  Has anyone had this issue?  Any resolution?

Best answer by TripleHelix

Hello ​@MrSafetyMan 

 

It’s best to contact Webroot Support or sales to see what’s going on.

 

https://www.webroot.com/us/en/about/contact-us

 

Thanks,

1 reply

TripleHelix
Moderator
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  • Moderator
  • Answer
  • May 9, 2025

Hello ​@MrSafetyMan 

 

It’s best to contact Webroot Support or sales to see what’s going on.

 

https://www.webroot.com/us/en/about/contact-us

 

Thanks,