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Phishing Filter

  • November 27, 2014
  • 1 reply
  • 41 views

I keep getting the message that my phishing filter has been disabled in internet explorer.  How can I correct this condition?

1 reply

Dermot7
Gold VIP
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  • Gold VIP
  • November 27, 2014
Hello jhc9, and Welcome to the Webroot Community.
 
Edit: I may have misunderstood the issue (by what I posted below) and if so please see:  https://support2.microsoft.com/kb/930168
 
Please look in Tools>Manage Add-ons in Internet Explorer, and if you're seeing it there then highlight and click to enable.
 
If you are not seeing the filtering extension there then a clean install should rectify it. It's very easy to uninstall/reinstall WSA:
 
 
  • Make sure you have a copy of your Keycode
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish its install scan
  • Reboot once again
And please let us know if it has been resolved for you, or if you have questions. Thanks.