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Phone and pc doing and running strange but clean scans???

  • March 25, 2016
  • 1 reply
  • 24 views

Where do I email my logs/scans for review. Need assistance and clarification.

1 reply

JamesG
  • Retired Webrooter
  • March 25, 2016
Hello ?,
 
If you believe you are experiencing a threat related issue it is best to reach out to our support team. They can gather logs and take a look to make sure everything is running as expected and that there are no issues.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
I would advise creating a ticket because we can gather the logs without being on the phone, and if an issue is found you can work with our agents over the phone to have them resolve this for you.
 
Best Regards,