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Possible malware installed

  • April 8, 2016
  • 1 reply
  • 27 views

I continue to get an error message when opening microsoft edge browser. error code 0x80040204. I ran several scan and webroot is not detecting anything. Any idea what is going on?

1 reply

Ssherjj
Moderator
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  • Moderator
  • April 8, 2016
Hello onello,
 
Welcome to the Webroot Community,
 
My advice would be to Submit a Support ticket free of charge a active subscription. They certainly can check this out for you.
 
While you are waiting for Support you could do a System File check (https://support.microsoft.com/en-us/kb/929833)
 
To Run Windows system files integrity scanner

Click start,all programs,accessories.

RIght click command prompt and select run as adminstrator

Type sfc /SCANNOW and press enter
 
 
Hope this helps?