Hello,
I'm an active seller on eBay, I was wondering every time whether I try to create or edit my listings, text field greets me with "This website has been reported as unsafe". Attempt to "unblock page and continue" leaves text field black with Webroot logo therefore unable to type anything. I've tried to disable Webroot still message pops out. Any suggestions?
Solved
Problem with eBay
Best answer by Ssherjj
Hello mindaugas,
Welcome to the Community Forum,
Have you tried disabling the Webfillter in your browser to see if that's the problem? Have you had this problem before or did it just start happening after installing Webroot? Have you tried a different browser? Do you get the same issue?
You can also go to Manage Active Connections HERE and set allow for Ebay. and/or go here to request a change http://www.brightcloud.com/tools/change-request-url-reputation.php
But you claim this happens with Webroot shut off. Maybe it's an Ebay issue going on. Can't you call Ebay and trouble shoot with them? That's a possibility right?
You can also issue a Support Ticket free of charge with an active subscription and they can check this out for you.
Hope this helps!
Kind Regards,
Welcome to the Community Forum,
Have you tried disabling the Webfillter in your browser to see if that's the problem? Have you had this problem before or did it just start happening after installing Webroot? Have you tried a different browser? Do you get the same issue?
You can also go to Manage Active Connections HERE and set allow for Ebay. and/or go here to request a change http://www.brightcloud.com/tools/change-request-url-reputation.php
But you claim this happens with Webroot shut off. Maybe it's an Ebay issue going on. Can't you call Ebay and trouble shoot with them? That's a possibility right?
You can also issue a Support Ticket free of charge with an active subscription and they can check this out for you.
Hope this helps!
Kind Regards,
+62Hello mindaugas,
Welcome to the Community Forum,
Have you tried disabling the Webfillter in your browser to see if that's the problem? Have you had this problem before or did it just start happening after installing Webroot? Have you tried a different browser? Do you get the same issue?
You can also go to Manage Active Connections HERE and set allow for Ebay. and/or go here to request a change http://www.brightcloud.com/tools/change-request-url-reputation.php
But you claim this happens with Webroot shut off. Maybe it's an Ebay issue going on. Can't you call Ebay and trouble shoot with them? That's a possibility right?
You can also issue a Support Ticket free of charge with an active subscription and they can check this out for you.
Hope this helps!
Kind Regards,
Welcome to the Community Forum,
Have you tried disabling the Webfillter in your browser to see if that's the problem? Have you had this problem before or did it just start happening after installing Webroot? Have you tried a different browser? Do you get the same issue?
You can also go to Manage Active Connections HERE and set allow for Ebay. and/or go here to request a change http://www.brightcloud.com/tools/change-request-url-reputation.php
But you claim this happens with Webroot shut off. Maybe it's an Ebay issue going on. Can't you call Ebay and trouble shoot with them? That's a possibility right?
You can also issue a Support Ticket free of charge with an active subscription and they can check this out for you.
Hope this helps!
Kind Regards,
Indeed it was Webfilter add-on in Firefox that I completely forgot. It's fine now, thanks for assist!
+62Hello mindaugas,
I'm happy that we figured that out. But do you have to disable the Webfilter to access your site?
Kind Regards,
I'm happy that we figured that out. But do you have to disable the Webfilter to access your site?
Kind Regards,
Hi Sherry,
Yes I have to disable it before I'm allowed to type. It doesn't block the whole site though only text area just like I'm typing this message here it'd be blocked.
Yes I have to disable it before I'm allowed to type. It doesn't block the whole site though only text area just like I'm typing this message here it'd be blocked.
+62Hi mindaugas,
Would you please submit a Support Ticket so that they can check your logs because this should be enabled.
Use this link so they can refer to your issues without having to explain it all over again. https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Problem-with-eBay/m-p/194386#M14979
The Support Team can look this over and see why you are being blocked.
Regards,
Would you please submit a Support Ticket so that they can check your logs because this should be enabled.
Use this link so they can refer to your issues without having to explain it all over again. https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Problem-with-eBay/m-p/194386#M14979
The Support Team can look this over and see why you are being blocked.
Regards,
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