Hi folks,
I got the message in the subject line. WSA seemed to be stuck trying to remove the "Threat" just stayed queued for a long time. Tried a scan which just sat and did not proceed. Rebboted and scanned again proceeded to end and "no threat found". Any ideas on what happened. Am I ok or still need to worry about infection? I started a support ticket, but I've found the folks on this board respond more quickly.
thanks
queued autokms.exe in c:windowsautokms infection Win32.LocalInfect.2
+62Hello markb,
I have found little information about this. And what I have found doesn't sound good.
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look for you. Which you have already done right?
Sorry I coudn't of been more help.
I have found little information about this. And what I have found doesn't sound good.
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look for you. Which you have already done right?
Sorry I coudn't of been more help.
Thanks Sherri, support replied that the program sometimes freezes. As long as it says there are no active threats after scanning, which it does, I should be ok. I rebooted and it was able to scan ok.
+62You are welcome mark!
Thank you you for letting us know. That puts my mind at ease! 😉
Thank you you for letting us know. That puts my mind at ease! 😉
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