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Rating temporarily unavailable. Just me...?

  • December 25, 2016
  • 5 replies
  • 41 views
B
Bronze VIP
Hello Webroot Community,
 
Is "Rating temporarily unavailable".  Just me...?


 
Is "No user action necessary". Reliable...?

Quick search seems to suggest "Rating temporarily [..]" is known albeit, permanent sort is unknown.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/I-keep-getting-the-message-quot-Rating-temporarily-unavailable/m-p/245411/highlight/true#M8678

Thanks

Best answer by Baldrick

Hi bjm_
 
I have had the same before and have rebooted to find that the issue was gone, and then on another occasion I just left it and the next time I search again the issue had disappeared...no rhyme nor reason.
 
I would just give it some time.
 
Regards, Baldrick
    B

    5 replies

    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • December 25, 2016
    Hi bjm_
     
    I am seeing the ratings when uisng a Chromium-based browser.
     
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    Dermot7
    Jasper_The_Rasper
    J
    Dermot7
    Gold VIP
    Forum|alt.badge.img+3
    • Dermot7
    • Gold VIP
    • December 25, 2016
    I am seeing the ratings also using IE11 via Yahoo, and  BrightCloud Status is showing normal at present.
     
          
    Baldrick
    Jasper_The_Rasper
    Ssherjj
    B
    Bronze VIP
    • bjm_
    • Author
    • December 25, 2016
    Hi Baldrick & Dermot7,
     
    Okay. 
    So, may be just me and "No user action necessary" may not be reliable.  
     
    Thanks
    Baldrick
    Jasper_The_Rasper
    J
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • Answer
    • December 25, 2016
    Hi bjm_
     
    I have had the same before and have rebooted to find that the issue was gone, and then on another occasion I just left it and the next time I search again the issue had disappeared...no rhyme nor reason.
     
    I would just give it some time.
     
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    Jasper_The_Rasper
    J
    B
    B
    Bronze VIP
    • bjm_
    • Author
    • December 25, 2016
    @ wrote:
    I am seeing the ratings also using IE11 via Yahoo, and  BrightCloud Status is showing normal at present.
     
          


    Ahh, BrightCloud Status.  I was not aware re BrightCloud Status page.  

    I did open URL/IP Lookup and saw >
    Data Version: 5.49
    Last Updated: 12-24-2016 23:42:51 UTC
     
    I did not know if 12-24-2016 was a cached page or evidence that BrightCloud Service is operating normally. 
     
    BrightCloud Status page (for example December 25, 2016) appears to be near real-time.  
     
    Good to know, helpful information. 
     
    Thanks!
    Jasper_The_Rasper
    J
    R
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