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Re: Scanning USB Drive

  • December 25, 2014
  • 2 replies
  • 42 views
S
Fresh Face
Ok,  I have determined how to do custom scans.  Why won't the right click San with WebRoot work?

    2 replies

    S
    Fresh Face
    • Schaafc1
    • Author
    • Fresh Face
    • December 25, 2014
     
    I am attempting to use Webroot to scan a USB drive.  I right click and then click on Scan with Webroot... nothing happens.  Any idea on the error? 
     
    I have also opened the webroot program; looking for a specific scan drive menu.  I do not see anywhere on the user interface where I can select a specific drive to scan. 
     
    I have scanned the computer with the drive installed.  In reviewing the scan report - it did not scan the USB drive.
     
    How are external USB drives scanned using the WebRoot program?  Any help is appreciated.
     
     
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    Hello @ and Welcome to the Webroot Community!
     
    WSA has a USB Shield http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C3_Shielding/CH3a_WhatShieldsDo.htm & http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C3_Shielding/CH3b_Changing_Shield_Settings.htm also Right Click on the Drive and it will show Scan with Webroot!
     
    HTH,
     
    Daniel ;)
     

    Ssherjj
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