Retrospect backup can't write to the backup destination (DRobo) when Realtime Shield is On. Backup works fine if Realtime Shield is off.
I have both Retrospect.exe and retrorun.exe marked Allow.
This is Windows 7 Pro 64 bit.
Any ideas on what to try?
Solved
Realtime Shield must be disabled for Retrospect backup to work
+1Best answer by ProTruckDriver
Hello Tom45, Welcome to the Webroot Community Forum.☺️
Since you have it set to "Allow", you probably need to get some files whitelisted. This can be done by Webroot Support.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Since you have it set to "Allow", you probably need to get some files whitelisted. This can be done by Webroot Support.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
This topic has been closed for replies.
Hello Tom45, Welcome to the Webroot Community Forum.☺️
Since you have it set to "Allow", you probably need to get some files whitelisted. This can be done by Webroot Support.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Since you have it set to "Allow", you probably need to get some files whitelisted. This can be done by Webroot Support.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Backup with: Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
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