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red exclamation point

  • September 4, 2014
  • 2 replies
  • 76 views

what does a red exclamation point mean on my webroot home screen by where it says Protection? Thanks for your help.

2 replies

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • September 4, 2014
@ wrote:
what does a red exclamation point mean on my webroot home screen by where it says Protection? Thanks for your help.
 Welcome to the Community Dexter815!:p
 
When the Webroot icon turns yellow or red it means you have an alert about your system status.
Is this your Computer Homescreen or Mobile device?
 
Also sometimes a reboot will fix this i do believe..
 
Anybody on the Forum have any suggestions?;)
 
If you need to Contact Technical Support you may do here
 
 

Baldrick
Gold VIP
  • Gold VIP
  • September 4, 2014
Hi Dexter815
 
Welcome to the Community Forums.
 
Please take a look at this link for a detailed explanation of the colour scheme used by WSA.
 
Regards, Baldrick