renew

Hello @,
 
Welcome to the Webroot Community,
 
Do you have a new keycode or are you trying to renew with your old keycode? Please can you give me more information in just what the issue is?
 
 
Thanks,

Hello @,
 
 
Did you recieve a new keycode? If you did and i'm assuming this, then follow these instructions below to add the new keycode.
 
Please open Webroot, click the Gear Icon next to "My Account" and input your new keycode.

To activate a new keycode:

1. Open SecureAnywhere (see Using the SecureAnywhere interface).
2. Click the gear icon next to My Account. Your account panel displays.[img]http://www.webroot.com/En_US/SecureAnywhere/PC/Content/Resources/Images/MyAccountDetails.png[/img]
3. Under Activate a new keycode, enter the keycode you want to add and click Activate.

 
Also please look here on Adding a Keycode into the Console.
 
 
Hope this helps and if not please get back to us.
 
Kind Regards,