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renew

  • July 27, 2015
  • 1 reply
  • 40 views

i just purchased the renewal but it is still saying that it is expired

1 reply

Ssherjj
Moderator
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  • Moderator
  • July 28, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
Please use these instructions to apply your new keycode to your software and update your subscription information:

1. Open the Webroot program and click the gear icon next to "My Account."
2. Enter your keycode in the field provided under "Activate a new keycode” and click "Activate."
3. If a scan starts automatically, allow the scan to complete.

To see our user guide page of these steps, including images, please click here.

This should update your program and there is nothing further you need to do.
 
 
Kind Regards,