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renewal

  • May 31, 2015
  • 1 reply
  • 24 views
M
We have 2 laptops & 1 desktop. Just renewed our Webroot security; laptops updated, but the desktop did not; still shows 'expired' on the desktop. How do I update on the desktop?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • May 31, 2015
    Hello mmason,
     
    Welcome to the Community Forum,
     
    Have you done a scan of Webroot on your deaktop?
     
    Please look at this thread here and see if this helps in your situation.
     
    https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Subscription-shows-as-expired-even-though-I-renewed-it/m-p/201284#M5803
     
    If you still need assistance then please submit a Support Ticket free of charge with an active subscription.
     
     
    Please let us know if you get this resolved or not.
     
     
    KInd Regards,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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