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Renewal Help

  • June 18, 2015
  • 1 reply
  • 23 views

I have Webroot Secure Anywhere.  Might be internet +, not sure    I paid for a renewal a few days back and am having diffiiculty getting it activated.  I downloaded the file after paying for it, then got a keycode and doesn't seem acepting the keycode.   I don't know.   Thanks

1 reply

Ssherjj
Moderator
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  • Moderator
  • June 18, 2015
Hello @,
 
PLease follow these instructions below.
 
f you have a new keycode, you can activate it as follows:
  1. Open SecureAnywhere.  
  2. Click the gear icon next to My Account. Your account panel displays. [img]http://sw.nohold.net/Webroot/Images/myaccountdetails.png[/img]  
  3. Under Activate a new keycode, enter the keycode you want to add and click Activate. Note: your keycode is a string of 20 alphanumeric characters. It is unique and holds the information about your subscription. You may choose to copy and paste your keycode when prompted, to ensure that the characters are entered correctly.
If you would like to also add your keycode to your online management account, click here for instructions.

 
Let us knwo if this was resolved or not ok?
 
Kind Regards,