Hi,
I clicked on the Renew Now button, and followed the propmts to purchase my renewal. I got a different keycod than the one I had and now I am having trouble activating the software.
How can I resolve this without having to pay for it again? This is the second time for me in the past couple months.
Best,
Darla
Renewal Purchase
Hi Darla
Welcome to the Community Forums.
If in the US you should call 1-866-612-4268 or if in the UK then +44 (0) 870 141 7070 and let Webroot Sakes Team know what has happened. Hopefully they can clarify the situation and help remedy it for you.
Regards, Baldrick
Welcome to the Community Forums.
If in the US you should call 1-866-612-4268 or if in the UK then +44 (0) 870 141 7070 and let Webroot Sakes Team know what has happened. Hopefully they can clarify the situation and help remedy it for you.
Regards, Baldrick
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