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Renewing Webroot keycode on a Windows 10 PC

  • May 21, 2016
  • 1 reply
  • 36 views

Hey Webroot Community,
 
I have renewed and upgraded my license and I have successfully added two Android mobile devices and a Windows 7 PC. What is the best way to download and activate webroot secureanywhere complete for a PC running Windows 10. I have tried once using the download button, but once the software downloaded and scanned, the Windows 10 PC did not show up on my console.

1 reply

Ssherjj
Moderator
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  • Moderator
  • May 21, 2016
Hello KarenEM,
 
Are you talking about your Online Account Console? Is Webroot installed on Windows 10 though?
 
Can you do a couple of scans and reboot and wait about an hour to see if shows up on the Online Console if not then please Submit a Support Ticket and they will get it sorted for you!