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Renewing WiFi Security

  • February 11, 2022
  • 1 reply
  • 90 views
K
New Member

I renewed my WiFi Security on January 12, 2022.  I downloaded the renewal software several times.  The old subscripton expired on February 10, 2022.  Now when I try to connect the red connect box just says “renew” and won’t connect.  I purchased a Secure Anywhere renewal at the same time and got one keycode for both products.  How do I get WiFi Security to accept my new subscription and connect again?  Bill P

Best answer by TripleHelix

Hello @kerriston1923 

 

When it comes to the WiFi Security it’s best to contact support directly!

Webroot Support:

Submit a ticket

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Thanks,

 

    1 reply

    TripleHelix
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    • TripleHelix
    • Moderator
    • Answer
    • February 11, 2022

    Hello @kerriston1923 

     

    When it comes to the WiFi Security it’s best to contact support directly!

    Webroot Support:

    Submit a ticket

    Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

     

    Thanks,

     

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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