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Reset

  • September 11, 2016
  • 1 reply
  • 33 views
C
I had to reset my computer and lost all installed aps and this included my webroot. How do I get it back on?

    1 reply

    B
    Bronze VIP
    • BurnDaddy
    • September 11, 2016
    Hi cjames66,
     
    Welcome to the Webroot Community.
     
    Please follow the steps closely!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • KEEP the computer online for install to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
    • Install with the new installer, enter your Keycode.
    • Let it finish it's install scan
    • Reboot once again
    Please let us know if that resolves your issue?
     
    Thanks,
    BD
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